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Digital Transformation and the SAP Intelligent Enterprise

How would you feel if, in your business, you had a super assistant that knows your business inside out – and can help you uncover hidden patterns that give you unparalleled, almost seer like insight to take your business to new heights?

Just imagine, within your business, if you can;

• Sense demand based on outside factors such as weather, local events, competitive movements, tweets etc.
• predict a customer’s preferences and decisions when they enter your store (online or on site)
• Redirect your sales teams to leads and revenue streams that are much more likely to convert and generate income
• Ask your finance system to show cash collections for last quarter and forecast
• Simulate NEW business scenarios and models in real time and steer the business towards results as events are happening – such as raw material availability, potential inventory costs etc.

In essence, all of the above is possible when the enterprise becomes ‘intelligent’ and starts to work with you, using the information flowing in and around your business to provide the necessary insights you need. 

So, what is an intelligent enterprise – and how can you get a piece of the action?

The key ingredient here is data. Hence an intelligent enterprise is when a business (i.e. the enterprise) has the capability to make use of, learn and provide insights (i.e. intelligence) from the data generated by its people, processes, activities and ‘things’ in today’s digital world.

This is because the digital world (brought on by the advancement in technology such as the internet, increased computing power etc.) has changed the way in which we engage with the world. Everything we do as human beings is now packed with data – whether that be shopping, sending an email, browsing the net, driving a car, downloading/using an app, skype calls, social media likes and shares etc.  Data has essentially became the new currency - cue the need for organizations to look into Digital Transformation.

However, please note, data alone is inherently powerless.  The ability to use this data is what allows organizations digitally transforming to evolve and become Intelligent Enterprises.

An intelligent enterprise uses data, evidence and behavioural patterns to: 

• Answer questions, predict outcomes, reduce risks & maximize process output
• Eliminate errors and learn from failures
• Develop insights and recommend best possible actions
• Learn from interactions with people, process, technology and apply learnings to improve processes

SAP Technology has been helping companies manage their business processes and is able to bring together the different components that make an enterprise successful. Add to this SAP has been adding “smart” functionalities to its product suite over the years. Intelligent technologies (shown below) have also been integrated into SAP’s current business suite, SAP S/4HANA. For example, machine learning capabilities were added in 2017 in order to perform easier goods and invoice receipt reconciliation, as well as automate invoice assignments. 

So, whether it be your supply chain, HR processes, finance or customer interactions ; SAP technology has the capability to ensure these functions work together to form a holistic view.

This view of your operational data married with technologies like IoT, machine learning can give you the tools needed to steer and make critical tactical decisions – and ultimately become an Intelligent Enterprise.

At Synaps-Pro, we have a very strong focus on intelligent enterprise with special focus on SAP – and can provide you the necessary experts needed for both strategic guidance and implementation.



Please get in touch for further information: aran.siva@synaps-pro.com